Privacy Policy
Last updated: May 20, 2026
At Drive Dash AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our All-In-One CRM platform and related services. .Drive Dash AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, access, use, store, and share your information — including data obtained through Google APIs — when you use our web application at drivedash.ai ("the Service"). By using the Service, you agree to the practices described in this policy.
1. Information We Collect
We collect information you provide directly (such as your name, email address, business name, and billing details during registration) and information generated through your use of the Service. When you connect your Google account, we also collect data made available through the Google Business Profile API and related Google services, as described below.
2. Google User Data — Access, Use, Storage, and Sharing
This section specifically addresses how Drive Dash AI handles data obtained through Google APIs, in strict compliance with Google's API Services User Data Policy and the OAuth 2.0 protocol.Google Limited Use Disclosure:Drive Dash AI's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
2a. How We Access Google DataWith your explicit authorization via Google OAuth 2.0, Drive Dash AI requests access to the following Google account data and services:- Google Business Profile (GBP) data: Business name, address, phone number, business hours, categories, photos, posts, Q&A entries, and customer review content associated with your verified business listing(s).- Google account identity data: Your Google account email address and basic profile information (name, profile picture) used solely to authenticate your account and associate it with your Drive Dash AI subscription.- Google Search Console data (if connected): Search performance metrics, keyword impressions, and click-through data related to your business website, used to inform local SEO recommendations.We request only the minimum Google API scopes necessary to deliver the features you use. You may review and revoke these permissions at any time via your Google Account permissions page.
2b. How We Use Google DataGoogle user data accessed through our integration is used exclusively to provide and improve the Drive Dash AI Service. Specifically, we use this data to:- Display and manage your Google Business Profile listing within the Drive Dash AI dashboard.- Publish updates, posts, photos, and responses to your GBP listing on your behalf, as directed by you.- Generate AI-assisted content suggestions based on your business profile information.- Surface local SEO insights and recommendations derived from your search performance data.- Track review activity and provide automated review request and response workflows.- Authenticate your identity and maintain your secure session within the application.Important Data Use Restrictions:- We do not use Google user data to train AI or machine learning models.- We do not use your Google data for advertising purposes.- We do not share, sell, rent, or transfer your Google user data to any third party for their independent use.
2c. How We Store Google DataGoogle user data is stored on secure servers hosted in the United States using industry-standard encryption (AES-256 at rest, TLS 1.2+ in transit). OAuth access tokens and refresh tokens are encrypted before storage and are never logged in plaintext. We retain Google user data only for as long as your account is active or as necessary to provide the Service.Cached GBP data (such as business hours, photos, and post history) is stored temporarily to enable faster dashboard performance. This cached data is refreshed regularly and is automatically deleted within 30 days of account termination or disconnection of your Google account.
2d. How We Share Google DataWe do not sell, rent, or trade your Google user data. We share Google user data only in the following limited circumstances:- Service providers: We share data with trusted third-party vendors who assist in operating the Service (e.g., cloud hosting providers, database services). These providers are contractually bound to handle data only on our behalf, in accordance with this policy, and in compliance with Google's Limited Use requirements.- Legal compliance: We may disclose data if required to do so by law, court order, or governmental authority, or if we believe in good faith that such action is necessary to protect the rights, property, or safety of Drive Dash AI, our users, or the public.- Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website before your data is transferred and becomes subject to a different privacy policy.
3. Data Retention and Deletion
You may disconnect your Google account from Drive Dash AI at any time from your account settings. Upon disconnection, we will delete all associated OAuth tokens immediately. Cached Google Business Profile data will be purged within 30 days. If you delete your Drive Dash AI account entirely, all personal data and Google user data will be permanently deleted from our systems within 60 days, except where retention is required by law.
4. Your Rights and Choices
Depending on your location, you may have rights under applicable privacy laws (including CCPA and GDPR) to access, correct, port, or delete your personal data. To exercise any of these rights, contact us at brad@driveredconsultants.com. We will respond to verified requests within 30 days.
5. Security
We implement technical and organizational measures to protect your data against unauthorized access, loss, or alteration. These include encrypted data storage, access controls, regular security audits, and employee training on data privacy practices. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Children's Policy
The Drive Dash AI Service is intended for use by business owners and is not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will delete it promptly.
7. Changes to This Polciy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page and notify you via email or an in-app notification for material changes. Your continued use of the Service after any update constitutes your acceptance of the revised policy.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
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Email: brad@driveredconsultants.com
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Website: drivedash.ai
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Mailing Address: Drive Dash AI 6047 Allentown Blvd Suite b-118 Harrisburg, PA 17112 United States